Domestic Delivery (Australia)
Delivery Method |
Estimated Delivery Time |
Delivery Cost |
Standard (registered and tracking)
(AusPost)
|
3-5 business days |
$3.95 for orders under $100 |
Express (tracking)
|
1-2 business days |
$6.95 for orders under $100
Free for orders over $100
|
International Delivery
New Zealand
Delivery Method |
Estimated Delivery Time |
Delivery Cost |
Standard (registered and tracking)
(AusPost)
|
5-7 business days |
$9.95 NZD for orders under $150 NZD
FREE for orders over $200 NZD
|
UK & Ireland
Delivery Method |
Estimated Delivery Time |
Delivery Cost |
Standard (registered and tracking) |
5-10 business days |
$14.99 GBP
FREE for orders over $120 GBP
|
USA and Canada
Delivery Method |
Estimated Delivery Time |
Delivery Cost |
Standard (registered and tracking) |
5-15 business days |
$14.95 USD
FREE for orders over $100 USD
|
Rest of World
Delivery Method |
Estimated Delivery Time |
Delivery Cost |
DHL Express |
4-20 business days |
$30 USD
FREE for orders over $150 USD
|
Order Tracking
- All shipments are tracked regardless if they are standard or express.
- A tracking link will be emailed once your order has been dispatched.
Home Delivery
-
If no one is home, parcels will be left in a safe location if available. Otherwise, a notification card will
be left and the parcel will be taken to the nearest Post Office.
- Delivery personnel may record the drop-off location or take a photo as proof of delivery.
- Once delivered to your address, the parcel is considered received.
-
We are not responsible for lost or damaged parcels when a signature release is requested after dispatch.
Click & Collect
- Please wait for your "READY TO PICKUP" email before collecting your order.
- Bring your confirmation email and photo ID to collect your order.
-
Orders will be held for seven days. Uncollected orders will be cancelled and refunded to the original
payment method.
- To authorise someone else to collect your order, please contact us directly.
Customs and Import Duties
- International orders may be subject to customs duties and taxes in the destination country.
- The recipient is responsible for all applicable import fees, taxes, and customs charges.
-
Refused deliveries will result in the recipient covering original shipping fees, applicable duties/taxes,
and return shipping costs.
- For any inquiries, please contact us.